Privacy Policy

1. Scope and Data Controller

This policy applies to the www.guokongpower.com website operated by Jiangsu Guokong Electric Power Equipment Co., Ltd., as well as to product inquiries, quotation requests, and recruitment communications initiated through this website.

Jiangsu Guokong Electric Power Equipment Co., Ltd. acts as the personal information processor or data controller for processing activities related to this website. Its business address is No. 1, Chang'an Road, Binjiang Street, Haimen District, Nantong City, Jiangsu Province, China.

This policy does not apply to third-party websites, platforms, or applications that you choose to access. Those third parties process information under their own privacy rules.

2. Information We Process

Depending on how you use the website and contact us, we process the following limited categories of information. You may choose not to provide information that is not required, but this may prevent us from responding to inquiries, providing quotations, or processing job applications.

• Business contact information: your name, company, job title, telephone number, email address, country or region, project requirements, attachments, and correspondence records that you voluntarily provide by telephone, email, or WhatsApp.
• Recruitment information: your name, contact details, educational background, work experience, skills, and other information contained in a résumé that you voluntarily send to our recruitment email address.
• Preference information: your selected website language and country or region, used to maintain a consistent browsing experience.
• Basic technical information: IP address, browser and device type, access time, requested URL, referring page, response status, and security logs that hosting, content delivery, and security services may automatically process when providing the website.
• The inquiry and message forms on this website are handled by Netlify Forms. When submitting, the name, company, contact information, message content, page and language information you enter will be transmitted to the website hosting service provider and used by our company to respond to inquiries and prepare quotations.

3. Processing Purposes and Legal Bases

We process personal information only for specific, reasonable business purposes and limit the scope of processing to what is necessary to fulfill those purposes.

• Respond to product inquiries, assess project requirements, prepare quotations, and conduct the pre-sales or after-sales communications you request.
• Receive and assess job applications, arrange recruitment communications, and retain necessary recruitment records.
• Store language and country or region preferences to provide consistent page content and reading direction.
• Ensure the stable operation of the website, diagnose faults, and prevent misuse, fraud, or cyberattacks.
• Comply with applicable legal obligations, respond to lawful requests from regulatory, judicial, or law enforcement authorities, and establish, exercise, or defend legal claims.

4. Cookies and Local Storage

The website uses two functional preference records to keep your selected language and country or region consistent across pages. They are not used for advertising, cross-site tracking, or user profiling.

The Cookie is set with SameSite=Lax and remains valid for one year. The same preferences are also stored in your browser’s local storage until you clear your browser data or make a new selection. You can delete or block these records through your browser settings, but the website may then revert to its default language or market.

The current website does not use advertising pixels, behavioral analytics tools, or non-essential tracking Cookies. If we introduce such technologies in the future, we will update this policy first and provide options to consent or decline where required by applicable law.

5. Sharing, Processing by Service Providers, and Third-Party Services

We do not sell or rent personal information. We may disclose relevant information to the following recipients, or have them process it on our behalf, only where necessary to fulfill the purposes described in this policy, where you voluntarily choose a third-party channel, or where required by law.

• Website hosting, content delivery, cybersecurity, email, and information technology service providers, which process only the information needed to provide their services, either on our instructions or under their own independent service rules.
• Communications platforms that you choose to use, such as WhatsApp. When you click a WhatsApp link, you will leave this website. WhatsApp will process subsequent communications and account information under its own rules.
• Auditors, legal counsel, insurers, and other professional advisers as needed to obtain professional advice or handle disputes.
• Regulatory, judicial, or law enforcement authorities, and other entities legally entitled to receive the information.
• Parties involved in a merger, reorganization, asset transfer, or similar transaction, provided that we require them to continue protecting personal information in accordance with applicable law.

6. Cross-Border Processing

This website serves users in multiple countries and regions. Website hosting, content delivery, and the international communications services you choose may process basic technical information or content you voluntarily submit outside your country or region. Personal information protection rules may differ between jurisdictions.

Where cross-border processing occurs, we will implement the contractual, security, and organizational safeguards required by applicable law. Where legally required, we will separately inform you of the recipients, processing purposes, categories of information, and methods for exercising your rights; obtain separate consent; or put the required cross-border transfer mechanism in place.

To learn about the actual recipients of your information or the applicable cross-border arrangements, please submit a request using the contact details at the end of this policy.

7. Retention Periods

We retain information for the shortest period necessary to fulfill the relevant processing purpose. In determining that period, we consider the status of the business relationship, contract performance, recruitment processes, dispute resolution, statutory retention obligations, and security audit requirements. Once the purpose has been fulfilled, the retention period has expired, or you have submitted a valid deletion request under applicable law, we will delete or anonymize the relevant information, unless otherwise required by law or a reasonable delay is necessary for technical backups.

• Language and country or region Cookies: up to one year from your most recent selection. Browser local storage remains until you clear it or a new selection overwrites it.
• Inquiry and message form records: received and saved by the website hosting service provider, and retained for the shortest period required for consultation processing, subsequent business communication, dispute handling and applicable legal deadlines.
• Inquiry and quotation records: retained until the inquiry has been resolved, any subsequent business need has ended, and the applicable contractual, tax, or dispute-related periods have expired.
• Recruitment materials: retained until the recruitment decision is complete and for the period necessary to handle related disputes. If we need to retain them beyond the needs of the current vacancy, we will obtain separate consent where required by applicable law.
• Technical and security logs: retained by hosting or security service providers, in accordance with their configurations, for the minimum period necessary to maintain operations, conduct security audits, and comply with legal obligations.

8. Information Security

We implement technical and organizational measures appropriate to the risks of processing, including restricting access rights, selecting service providers with appropriate security capabilities, maintaining transmission and system security, creating backups, and responding to incidents, to prevent unauthorized access, disclosure, alteration, loss, or misuse.

Internet transmission and storage cannot be guaranteed to be completely secure. If a personal information security incident occurs that may affect your rights and interests, we will take remedial action and report the incident to, or notify, you and the relevant competent authorities in accordance with applicable law.

9. Your Rights

Depending on the laws applicable in your region and to the specific processing activity, you may have one or more of the following rights. Some rights are subject to statutory conditions and exceptions.

• Understand how we process your personal information and request access to it or a copy of it.
• Request the correction or completion of inaccurate or incomplete information.
• Request the deletion of information, or restrict or object to specific processing.
• Withdraw consent and, where applicable, request the transfer of your personal information.
• Object to processing based on legitimate interests recognized by applicable law, particularly processing for direct marketing.
• Request an explanation of the rules governing personal information processing and lodge a complaint with the personal information or data protection authority that has jurisdiction.

10. Protection of Minors

This website provides company and product information for businesses and professionals. It is not directed at minors, and we do not knowingly collect personal information from minors. If you believe that a minor has provided personal information to us without appropriate authorization, please contact us. We will verify the matter and handle it in accordance with applicable law.

If there is a genuine business need to process the personal information of a minor under 14 years of age, we will treat it as sensitive personal information, establish specific rules, and obtain the consent of a parent or other guardian as required by law.

11. Automated Decision-Making and Marketing

The current website does not use personal information for automated decision-making, scoring, or profiling that produces legal or similarly significant effects on you, nor does it use personal information for cross-site behavioral advertising.

We will send direct marketing communications only where we have obtained any consent required by applicable law or another lawful basis applies, and we provide an easy way to opt out. You may ask us to stop at any time.

12. External Links

The Website may contain links to WhatsApp or other third parties. We have no control over how third parties process information and recommend that you read their privacy policies and terms of service after leaving this website. The privacy practices of third-party services are not governed by this Policy.

13. Updates to This Policy

We will update this policy when our data processing practices, website functionality, or applicable law changes, and we will display the new update date at the top of the page. If a change may materially affect your rights and interests, we will provide separate notice through a prominent website notice or an appropriate contact method.

If a new processing purpose requires your consent by law, we will obtain separate consent before beginning the relevant processing. We recommend that you review this page periodically.

14. Contact, Rights Requests, and Complaints

If you have questions about this policy, our personal information processing activities, or a rights request, please contact Jiangsu Guokong Electric Power Equipment Co., Ltd. To help us identify your request promptly, we recommend using “Personal Information Rights Request” or “Privacy Complaint” in the email subject line.

We will verify your request and respond within the period prescribed by applicable law. If you are dissatisfied with our response, you may also lodge a complaint with the personal information or data protection authority that has jurisdiction over the matter.